The Advocacy for Change course is a three-hour live, virtual, facilitated learning session that introduces physicians to effective advocacy. Physicians are uniquely positioned to influence and advocate for change in areas such as new policy, contracts, funding, working conditions, patient safety and quality improvement. Please complete this brief questionnaire, and one of our learning specialists will get back to you to discuss options.ĭATE: Mar. We’d be happy to work with you to find the right course for you and your organization. This course can be tailored and delivered* to physicians and/or interdisciplinary teams at your organization, meeting or conference. Recognize a crucial conversation or issue and learn how to work through it to find a resolution.Acquire and practice the skills to communicate with others about challenging issues in a way that builds trust or enhances your relationship with them.Understand yours and others’ roles in critical conversations.Identify the communication challenges health care teams face and acquire practical tools to deal with them.You will acquire the conversation skills you need to achieve alignment and understanding on crucial matters through open dialogue.Ĭrucial conversations will help you develop the skills you need to manage conversations so that everyone involves feels heard, those relationships are improved and hidden issues come to the surface. This Physician Leadership Institute course, Crucial Conversations© by Crucial Learning©, is focused on teaching you persuasive conversation skills through interactive skills-based learning. In any workplace, you will to communicate effectively when the stakes are high, opinions vary and emotions run strong. Manage difficult conversations, achieve the best outcome.ĭURATION: 2 days 10:30 am-5:15 pm ET each day In addition she teaches many customized courses for government, non-profit organizations and private industry, including the Ontario Professional Planners Institute and Bluewater Health.Ī graduate of the University of Toronto law school, she practised law in London, Ontario from 1980 to 1993, and was an active member of her firm's management team.This course is open to practicing physicians and residents. She teaches Mediation, Collaborative Conflict Resolution, Facilitation, Negotiation, Family Mediation and Mediation and Negotiation Mastery at the University of Western Ontario, Continuing Studies department. In addition to these certification programs, she has been awarded certificates in adult education, life coaching and emotional intelligence. This program included 24 days of training and extensive mentoring. She has also completed the Advanced Facilitator Program with ICA Associates Inc., the Toronto affiliate of an international facilitation organization. In 1993, she completed the 210 hour Conflict Resolution Certificate program at the Justice Institute of British Columbia and since then has attended many specialized and advanced mediation training courses. Janine has been named as a Chartered Mediator by the ADR Institute of Canada. She resigned from the partnership in 1993 to establish a full-time alternative dispute resolution practice in London, Ontario. In addition, she has also been retained as a neutral fact-finder on numerous occasions.Ī graduate of the University of Toronto law school, she practised law in London, Ontario from 1980 to 1993, and was an active member of her firm's management team. She has facilitated and mediated in a variety of circumstances, from half day workshops to multi-session task forces. hospitals, mental health organizations, public health, agriculture, charitable organizations, and professional organizations. In this area, most of her clients are in the public and non-profit sectors, e.g. Her facilitation work overlaps with mediation since it often involves resolving conflicts within large and small groups. Her mediation practice includes a wide variety of issues, both legal and non-legal including family, insurance, estate and business law as well as workplace and organizational conflicts. Janine Higgins has been in private practice since 1993. LL.B., is a mediator, facilitator and trainer based in London, Ontario.
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